Privacy Policy

Higher Ground (“we” or “us”) is committed to protecting the privacy of our customers and ensuring the security of any personal information we collect. This Privacy Policy outlines how we handle the personal information we gather for pricing inquiries and after-sales communication.

 

1. Information We Collect

We may collect the following personal information from you:

• Full Name: Used for communication and to personalize your experience.
• Address: Needed for processing orders and billing.
• Email: Used for providing information, updates, and promotional offers.
• Phone Number: Required for customer service and support.

 

2. How We Use Your Information

Your personal information is used for the following purposes:

• Pricing Inquiry: To respond to your inquiries and provide you with accurate pricing information.
• After-Sales Communication: To follow up with you regarding your purchase, offer customer support, and inform you of any related updates or promotions.
• Improving Services: To improve our offerings and enhance customer experience.

 

3. Information Sharing

Your personal information will not be shared with any third parties. We use your information exclusively for our business purposes and will maintain its confidentiality.

 

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 

6. Your Rights

You have the right to:

• Access and review your personal information.
• Request correction or deletion of your personal information.
• Withdraw your consent to our use of your personal information.

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

Higher Ground Company

admin@highergroundlm.com

(214) 531-3369

 

Thank you for trusting Higher Ground with your personal information. We are committed to protecting your privacy and ensuring a positive experience with us.